| Company Name | Tech Mahindra |
| Job Role | Customer Support |
| Qualification | Any Graduate |
| Experience | Freshers |
| Salary | 1.5 – 4 LPA (via AmbitionBox) |
| Location | Pune, Maharashtra |
About the Role:
Join our growing international customer support team in Pune! We’re looking for energetic, fluent English speakers to deliver top-notch support to global customers. Whether you’re a fresher or have up to a year of BPO experience, this is your chance to build a strong career in customer communication and support.
Key Responsibilities:
- Handle inbound/outbound international voice calls with professionalism.
- Resolve customer queries efficiently while ensuring satisfaction.
- Maintain detailed call records and follow-up documentation.
- Identify recurring issues and suggest process improvements.
- Collaborate with team leads to enhance customer experience.
- Manage customer interactions using CRM tools and systems.
Qualifications:
- Any Graduate (Fresher can apply).
- 12th Pass with at least 6 months of BPO/customer service experience.
- Excellent verbal and written communication skills in English.
- Strong interpersonal and problem-solving abilities.
Work Schedule & Benefits:
- 5 Days working, 2 rotational week offs.
- Rotational US graveyard shifts (9.5 hours including 1-hour break).
- Both-side cab facility (as per company transport limits).
- Maximum age: 40 years.
Why Join Us:
- Great exposure to international clients.
- Growth-oriented BPO environment.
- Supportive and inclusive workplace culture.
How to Apply
After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. Then, do apply by the following link
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