Tech Mahindra Off-Campus Hiring For Customer Support

Company NameTech Mahindra
Job RoleCustomer Support
QualificationAny Graduate
ExperienceFreshers
Salary1.5 – 4 LPA (via AmbitionBox)
LocationPune, Maharashtra

About the Role:


Join our growing international customer support team in Pune! We’re looking for energetic, fluent English speakers to deliver top-notch support to global customers. Whether you’re a fresher or have up to a year of BPO experience, this is your chance to build a strong career in customer communication and support.

Key Responsibilities:

  • Handle inbound/outbound international voice calls with professionalism.
  • Resolve customer queries efficiently while ensuring satisfaction.
  • Maintain detailed call records and follow-up documentation.
  • Identify recurring issues and suggest process improvements.
  • Collaborate with team leads to enhance customer experience.
  • Manage customer interactions using CRM tools and systems.

Qualifications:

  • Any Graduate (Fresher can apply).
  • 12th Pass with at least 6 months of BPO/customer service experience.
  • Excellent verbal and written communication skills in English.
  • Strong interpersonal and problem-solving abilities.

Work Schedule & Benefits:

  • 5 Days working, 2 rotational week offs.
  • Rotational US graveyard shifts (9.5 hours including 1-hour break).
  • Both-side cab facility (as per company transport limits).
  • Maximum age: 40 years.

Why Join Us:

  • Great exposure to international clients.
  • Growth-oriented BPO environment.
  • Supportive and inclusive workplace culture.

How to Apply

After checking all the Responsibilities, skills & eligibility criteria, if you are interested and eligible for this role. Then, do apply by the following link

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